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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Miguel Gonzalezz

September 8, 2023

5  out of  5 rating by Miguel Gonzalezz
"Working with Jose Merced Rocha is been super easy and very knowledgeable! Definitely recommend"

Krystal Santillan

September 1, 2023

5  out of  5 rating by Krystal Santillan
"Laura Martinez was great at taking care of our needs ❤️. Looking foward to continue doing business in the future with her!"

Anahi Avitia

August 31, 2023

5  out of  5 rating by Anahi Avitia
"Brenda treated me really well, she answered all my questions and made sure I was aware of every situation."

Jose Adrian Harari

August 31, 2023

5  out of  5 rating by Jose Adrian Harari
"Great Service! Jose helped me out and was always quick to respond. Definitely recommend!"

Andy Moreno

August 29, 2023

5  out of  5 rating by Andy Moreno
"Melissa goes above and beyond every time. Great customer service!!!! Highly recommend Crystal Martinez agency for all your insurance needs."


August 25, 2023

5  out of  5 rating by Jesse
"Could't be happier with Perla Lopez and her service! Perla was professional, knowledgable, and friendly. Our previous auto insurance, had us paying $330 per month (set to increase to $460 per month) to insure two vehicles. We have better coverage on both of our vehicles, additional policy perks, and an additional renters insurance policy for total of $267 per month. Not only was the process was efficient and as easy, it is hands down this is the best and most affordable policy we have had to date."

Cesar Mendoza

August 17, 2023

5  out of  5 rating by Cesar Mendoza
"If you are shopping for insurance, you don't need to look any further than Crystal's office! Her staff will make sure they address any questions you may have about your existing coverage and ensure the coverage you are shopping for meets YOUR needs. Insurance is not a "one size fits all" solution: Crystal & team pride themselves in tailoring a policy that makes sense for you and your situation!"

Antonio Rodriguez

July 31, 2023

5  out of  5 rating by Antonio Rodriguez

Moraima Facio

July 24, 2023

5  out of  5 rating by Moraima Facio
"(Translated by Google) Very kind. I called to make an estimate and he took great care of me. The best prices and coverage (Original) Muy amable. Llame para hacer un presupuesto y me atendió muy bien. Los mejores precios y coberturas"

Cindy Castaneda

July 3, 2023

5  out of  5 rating by Cindy Castaneda
"Amazing service and great value. Been with this agent for more than 8 years. Highly recommend."

Susy Mancinas

June 23, 2023

5  out of  5 rating by Susy Mancinas
"Jorge Garcia was very knowledgeable and professional, definitely would recommend their services."

gael Pinedo

June 22, 2023

5  out of  5 rating by gael Pinedo
"(Translated by Google) Good customer service (Original) Buena atención al cliente"

Theyna Armendariz

June 21, 2023

5  out of  5 rating by Theyna Armendariz
"(Translated by Google) Very good service. Laura helped me a lot with my car policy😁 (Original) Muy buen servicio. Laura me ayudo mucho en mi poliza de auto😁"

Alicia Perez

June 16, 2023

5  out of  5 rating by Alicia Perez
"Luis has been so helpful and patient with all my policy questions. He does a great job 👏🏼"

Guillermo Espinoza

June 16, 2023

5  out of  5 rating by Guillermo Espinoza
"Excellent customer service fast and friendly 100% recommended"

ana luisa

June 7, 2023

5  out of  5 rating by ana luisa
"(Translated by Google) Friendly, efficient and fast solution to my request. Excellent work!! 👍🏻 (Original) Amable, eficiente y solución rápida a mi solicitud. Excelente trabajo!! 👍🏻"

Laura Goni

May 31, 2023

5  out of  5 rating by Laura Goni
"(Translated by Google) Excellent service Luis Meraz Cristal Martínez Esteban Torres magnificent people Thank you (Original) Excelente servicio Luis Meraz cristal Martínez Esteban torres magníficas personas Gracias"

Denisse Delgado

May 24, 2023

5  out of  5 rating by Denisse Delgado
"(Translated by Google) Thanks to Luis for his help and excellent attention (Original) Gracias a luis por su ayuda y excelente atención"

Gabriel Porras

May 18, 2023

5  out of  5 rating by Gabriel Porras
"Great and professional service"

Yolie Singh

May 11, 2023

5  out of  5 rating by Yolie Singh
"Luis Meraz -Thank you so much for your prompt response and great service! Have yourself a marvelous day in sunny ☀️ El Paso."

Oscar Lopez

April 17, 2023

5  out of  5 rating by Oscar Lopez
"Great service! Thank you for your help Jorge!"

Ali Baker

April 14, 2023

5  out of  5 rating by Ali Baker
"So happy I switched my insurance to State Farm with Crystal! They are so knowledgeable and helpful....and they saved me money!"

Enrique Hernandez

April 5, 2023

4  out of  5 rating by Enrique Hernandez
"The agent was knowledgeable and helpful, the only thing that needs correction is that if a agent is busy no other agent can help his/ her coworker"

kettsy cadena

March 29, 2023

5  out of  5 rating by kettsy cadena
"Laura was amazing! She talked me through every step of the way, was very kind and patient, and helped me get my insurance for my car. She is also very helpful and intuitive as far as my insurance details go. 5/5!"

jaquelin Macías Valadez

March 28, 2023

5  out of  5 rating by jaquelin Macías Valadez
"(Translated by Google) I liked the service (Original) Me gusto el servicio"