State Farm® Insurance Agent Crystal Martinez

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

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What our customers say about us...

Enrique Mancha

July 24, 2024

5 out of 5

"Laura muy buen servicio muy amables"

Jaime Palacios

July 23, 2024

5 out of 5

"Laura Martinez was very professional and knowledgable. Very good customer service."

Laura Soto

July 12, 2024

5 out of 5

"We had an excellent experience working with Jorge at State Farm. His professionalism, efficiency, and kindness made the entire process smooth and stress-free. Jorge’s promptness and attention to detail ensured that we were able to switch our auto and home insurance without any hesitation. We highly recommend Jorge for anyone looking for a reliable and trustworthy insurance agent! Thank you State Farm."

Gerardo Cardenas

July 8, 2024

5 out of 5

"Great customer service!!!"

Aldo Ivan Marinelarena Terrazas

July 5, 2024

5 out of 5

"Excelente servicio de José Rocha."

Saul Gonzalez Jr

June 24, 2024

5 out of 5

"Great service and friendly staff 👏 👍"

Elvia Antunez

June 20, 2024

5 out of 5

"Todas son muy amables. Nos atendió Laura M. ,fue linda, amable y paciente con nosotros. Nos explicó y nos ayudo con las pólizas de casa y carro. Tuvimos buena experiencia gracias a Laura."

Ruben Rivera

June 14, 2024

5 out of 5

"This was my first insurance agent policy review ever and it was great! Crystal is honest and personable. The office is cozy and the staff is very friendly. Highly recommended."

Zenaida Olivas

June 8, 2024

5 out of 5

"Great customer service. Staff is always willing to help."

Snow Flower

May 30, 2024

5 out of 5

"Super nice customer service, Jose help me out and gave me the best choice for my insurance, all explained and done clearly, State Farm the best!!!"

alex saucedo

May 25, 2024

1 out of 5

"Do not go to this agency… I was referred here by a friend and boy was it a mistake… the staff was incompetent I was just there to try to see if they can give me a better deal than Geico and they couldn’t even assist me with that… I recommend you to go to a different office for assistance."

Missy Gonzalez

May 25, 2024

1 out of 5

"By far the worst office ever all of the reviews on here are fake and written by family and friends . Crystal and her staff are by far the most irresponsible, incompetent, group of individuals I have ever dealt with . I wonder if Crystal will even respond to this review and I hope she does because I have all of our conversations recorded where she keeps going back and forth with my billing statement. One month she says I owe a certain amount and then all of a sudden she tells me a missed a payment. After showing her my bank statement she said she saw where I made the payment but then emails me doesn't call me saying I am missing my payment for that month. It's a complete nightmare dealing with them. Plus she will never return your phone call or take any accountability."

Adriana Ortiz

May 16, 2024

5 out of 5

"Laura was amazing and helpful !! Thank you !!"

Frank Zuniga

May 14, 2024

5 out of 5

"I have been working with Jorge for my car and homeowners insurance, and I couldn’t be more satisfied with his service. From the start, Jorge has been incredibly knowledgeable, attentive, and responsive. He took the time to understand my specific needs and tailored the policies to ensure I had the best coverage at the most competitive rates. What sets Jorge apart is his commitment to his clients. He’s always available to answer questions, provide updates, and make necessary adjustments to my policies. His professionalism and dedication give me great peace of mind, knowing that I am well-protected and in good hands. Jorge’s expertise and friendly demeanor make dealing with insurance matters a breeze. I highly recommend Jorge to anyone in need of car or homeowners insurance. He is truly a standout agent who goes above and beyond to provide excellent service. Thank you, Jorge, for your outstanding support and for making insurance easy and stress-free!"

Edna Mitchell

April 25, 2024

5 out of 5

"Jorge was great to work with. He was polite and detailed regarding the coverage of the new policies and how it helped save me some money. I appreciated the honesty and transparency he provided. Great to work with."

John T

April 22, 2024

5 out of 5

"Crystal consistently goes the extra mile for her customers. Her office always treats you with respect and makes you feel comfortable."

Daniel Michael

April 16, 2024

5 out of 5

"She's the best."

Lallaine Charfauros

March 23, 2024

5 out of 5

"Laura was AMAZING! Great customer service! Laura went above and beyond to fit my family and I’s needs for our auto policy. She had a great bubbly personality! After speaking to multiple car insurance agents, Laura stood out as she was not pushy at all and very knowledgeable. Keep up the great work!"

Araceli Cullen

March 19, 2024

5 out of 5

"Laura es una excelente empleada Me ayudó muchísimo con mi aseguranza Me explicó todo muy bien y me dijo Mis opciones en la póliza de Mis carros Me encanta State Farm"

Patty Frausto

March 8, 2024

5 out of 5

"Best service detailed explanation of policy and was very polite took time to explain additional policy questions"

George Flores

March 7, 2024

5 out of 5

"Jorge Garcia was beyond helpful in switching my home and auto policies. Jorge did the legwork and explained all details concerning the transition. Definitely recommend Jorge and this office!! Really made our day today!! Ty again!!!!"

Derric Byrd

March 4, 2024

5 out of 5

"Jorge provided outstanding customer service and was able to save me money on auto/home insurance with a coverage tailored to my Family's needs. Thank you! I highly recommend."

Monica Donas

January 28, 2024

5 out of 5

"Jorge was very informative and provided great customer service."

Sphinx Valadez

January 25, 2024

5 out of 5

"Laura was very helpful and answered all my questions, she also made me feel welcomed and she explained everything to me in a way i could understand."

Kelli Romero

January 24, 2024

5 out of 5

"They are incredibly helpful with anything I need for my vehicles/ motorcycle and renters insurance!! And so nice!!! I’m just grateful for them!"

What our customers say about us...

Enrique Mancha

July 24, 2024

5 out of 5

"Laura muy buen servicio muy amables"

Jaime Palacios

July 23, 2024

5 out of 5

"Laura Martinez was very professional and knowledgable. Very good customer service."

Laura Soto

July 12, 2024

5 out of 5

"We had an excellent experience working with Jorge at State Farm. His professionalism, efficiency, and kindness made the entire process smooth and stress-free. Jorge’s promptness and attention to detail ensured that we were able to switch our auto and home insurance without any hesitation. We highly recommend Jorge for anyone looking for a reliable and trustworthy insurance agent! Thank you State Farm."

Gerardo Cardenas

July 8, 2024

5 out of 5

"Great customer service!!!"

Aldo Ivan Marinelarena Terrazas

July 5, 2024

5 out of 5

"Excelente servicio de José Rocha."

Saul Gonzalez Jr

June 24, 2024

5 out of 5

"Great service and friendly staff 👏 👍"

Elvia Antunez

June 20, 2024

5 out of 5

"Todas son muy amables. Nos atendió Laura M. ,fue linda, amable y paciente con nosotros. Nos explicó y nos ayudo con las pólizas de casa y carro. Tuvimos buena experiencia gracias a Laura."

Ruben Rivera

June 14, 2024

5 out of 5

"This was my first insurance agent policy review ever and it was great! Crystal is honest and personable. The office is cozy and the staff is very friendly. Highly recommended."

Zenaida Olivas

June 8, 2024

5 out of 5

"Great customer service. Staff is always willing to help."

Snow Flower

May 30, 2024

5 out of 5

"Super nice customer service, Jose help me out and gave me the best choice for my insurance, all explained and done clearly, State Farm the best!!!"

alex saucedo

May 25, 2024

1 out of 5

"Do not go to this agency… I was referred here by a friend and boy was it a mistake… the staff was incompetent I was just there to try to see if they can give me a better deal than Geico and they couldn’t even assist me with that… I recommend you to go to a different office for assistance."

Missy Gonzalez

May 25, 2024

1 out of 5

"By far the worst office ever all of the reviews on here are fake and written by family and friends . Crystal and her staff are by far the most irresponsible, incompetent, group of individuals I have ever dealt with . I wonder if Crystal will even respond to this review and I hope she does because I have all of our conversations recorded where she keeps going back and forth with my billing statement. One month she says I owe a certain amount and then all of a sudden she tells me a missed a payment. After showing her my bank statement she said she saw where I made the payment but then emails me doesn't call me saying I am missing my payment for that month. It's a complete nightmare dealing with them. Plus she will never return your phone call or take any accountability."

Adriana Ortiz

May 16, 2024

5 out of 5

"Laura was amazing and helpful !! Thank you !!"

Frank Zuniga

May 14, 2024

5 out of 5

"I have been working with Jorge for my car and homeowners insurance, and I couldn’t be more satisfied with his service. From the start, Jorge has been incredibly knowledgeable, attentive, and responsive. He took the time to understand my specific needs and tailored the policies to ensure I had the best coverage at the most competitive rates. What sets Jorge apart is his commitment to his clients. He’s always available to answer questions, provide updates, and make necessary adjustments to my policies. His professionalism and dedication give me great peace of mind, knowing that I am well-protected and in good hands. Jorge’s expertise and friendly demeanor make dealing with insurance matters a breeze. I highly recommend Jorge to anyone in need of car or homeowners insurance. He is truly a standout agent who goes above and beyond to provide excellent service. Thank you, Jorge, for your outstanding support and for making insurance easy and stress-free!"

Edna Mitchell

April 25, 2024

5 out of 5

"Jorge was great to work with. He was polite and detailed regarding the coverage of the new policies and how it helped save me some money. I appreciated the honesty and transparency he provided. Great to work with."

John T

April 22, 2024

5 out of 5

"Crystal consistently goes the extra mile for her customers. Her office always treats you with respect and makes you feel comfortable."

Daniel Michael

April 16, 2024

5 out of 5

"She's the best."

Lallaine Charfauros

March 23, 2024

5 out of 5

"Laura was AMAZING! Great customer service! Laura went above and beyond to fit my family and I’s needs for our auto policy. She had a great bubbly personality! After speaking to multiple car insurance agents, Laura stood out as she was not pushy at all and very knowledgeable. Keep up the great work!"

Araceli Cullen

March 19, 2024

5 out of 5

"Laura es una excelente empleada Me ayudó muchísimo con mi aseguranza Me explicó todo muy bien y me dijo Mis opciones en la póliza de Mis carros Me encanta State Farm"

Patty Frausto

March 8, 2024

5 out of 5

"Best service detailed explanation of policy and was very polite took time to explain additional policy questions"

George Flores

March 7, 2024

5 out of 5

"Jorge Garcia was beyond helpful in switching my home and auto policies. Jorge did the legwork and explained all details concerning the transition. Definitely recommend Jorge and this office!! Really made our day today!! Ty again!!!!"

Derric Byrd

March 4, 2024

5 out of 5

"Jorge provided outstanding customer service and was able to save me money on auto/home insurance with a coverage tailored to my Family's needs. Thank you! I highly recommend."

Monica Donas

January 28, 2024

5 out of 5

"Jorge was very informative and provided great customer service."

Sphinx Valadez

January 25, 2024

5 out of 5

"Laura was very helpful and answered all my questions, she also made me feel welcomed and she explained everything to me in a way i could understand."

Kelli Romero

January 24, 2024

5 out of 5

"They are incredibly helpful with anything I need for my vehicles/ motorcycle and renters insurance!! And so nice!!! I’m just grateful for them!"