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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Denisse Delgado

May 24, 2023

5  out of  5 rating by Denisse Delgado
"(Translated by Google) Thanks to Luis for his help and excellent attention (Original) Gracias a luis por su ayuda y excelente atención"

Gabriel Porras

May 18, 2023

5  out of  5 rating by Gabriel Porras
"Great and professional service"

Yolie Singh

May 11, 2023

5  out of  5 rating by Yolie Singh
"Luis Meraz -Thank you so much for your prompt response and great service! Have yourself a marvelous day in sunny ☀️ El Paso."

Oscar Lopez

April 17, 2023

5  out of  5 rating by Oscar Lopez
"Great service! Thank you for your help Jorge!"

Ali Baker

April 14, 2023

5  out of  5 rating by Ali Baker
"So happy I switched my insurance to State Farm with Crystal! They are so knowledgeable and helpful....and they saved me money!"

Enrique Hernandez

April 5, 2023

4  out of  5 rating by Enrique Hernandez
"The agent was knowledgeable and helpful, the only thing that needs correction is that if a agent is busy no other agent can help his/ her coworker"

kettsy cadena

March 29, 2023

5  out of  5 rating by kettsy cadena
"Laura was amazing! She talked me through every step of the way, was very kind and patient, and helped me get my insurance for my car. She is also very helpful and intuitive as far as my insurance details go. 5/5!"

jaquelin Macías Valadez

March 28, 2023

5  out of  5 rating by jaquelin Macías Valadez
"(Translated by Google) I liked the service (Original) Me gusto el servicio"

Lluvia Severo

March 8, 2023

5  out of  5 rating by Lluvia Severo
"(Translated by Google) The excellent service by Jose Rocha. Thank you (Original) El servicio excelente por parte de Jose Rocha. Gracias"

Gabriel Baca

March 7, 2023

5  out of  5 rating by Gabriel Baca
"I honestly thought I was just wasting more time because you know how you see all those commercials about shopping around for insurance, or those ads you see online saying they can save you hundreds in just minutes?... Well you can do that and waste your time like I did. You fill it out and immediately someone calls you and passes you around like a hot potato until you feel your head is spinning and you don't wanna answer the phone anymore because all the quotes are about the same or higher. Or you can just save yourself the time and headache and call the office of Crystal Martinez and ask to speak to Laura Martinez. My cousin referred Crystal to me and I couldn't be happier he did. I did save hundreds off some of the quotes I got for example... 338.58 under USAA, 226.04 under Allstate, 188.73 under Geico, 32.17 under Progressive, and AAA messed up too much to even want to stay with them. So....I hope this helps anyone shopping for auto insurance. Call the office of Crystal Martinez and asked to speak to Laura Martinez, it'll save you time and a headache."

Martha Rodriguez

February 23, 2023

5  out of  5 rating by Martha Rodriguez
"Jorge was very helpful and efficient in providing us with home insurance!"

Heber Hernandez

February 11, 2023

5  out of  5 rating by Heber Hernandez
"Crystal and her staff have gone above and beyond to meet my expectations. They been very patient when addressing all my questions. I’m thankful to be part of the State Farm Family."

Deyanira Gonzalez

February 7, 2023

5  out of  5 rating by Deyanira Gonzalez
"(Translated by Google) Excellent attention from Laura Martinez (Original) Excelente atención de Laura Martinez"

Temi Ade

January 27, 2023

5  out of  5 rating by Temi Ade
"Jorge is a very good insurance specialist, he helped us with bundling our home & auto plus he is very accommodating. I will rate him higher than 5 stars"

jesus saenz

January 27, 2023

5  out of  5 rating by jesus saenz
"(Translated by Google) Excellent customer service from Mr. José procedure was handled by me a prompt solution to my matter.....clearing all my doubts.....excellent service from Mr. Rocha and Miss Crystal Martinez's State Farm agency...thank you (Original) Excelente atención al cliente por parte del señor José Rocha.....mi trámite fue atendido por el....dandole una pronta solución a mi asunto .....despejando todas mis dudas .....excelente servicio por parte del señor Rocha y de la agencia de State Farm de miss Crystal Martinez....gracias"

Jose Acosta

January 26, 2023

5  out of  5 rating by Jose Acosta
"(Translated by Google) Highly recommended Miss Laura Martinez, very friendly and explains everything very clearly! (Original) Muy recomendada la señorita Laura Martinez ,muy amable y explica todo muy claramente!"

Naomi Koens

January 24, 2023

5  out of  5 rating by Naomi Koens
"Melissa was awesome at getting me the documents I asked for and she did it lightning fast!"

Andrew Leighton

January 20, 2023

5  out of  5 rating by Andrew Leighton
"I have never had an insurance agent put so much attention and care to make sure I don’t get over charged. I personally recommend this agency and thanks to Melissa Vega I will be a happy customer for a long time."

Juana García

January 19, 2023

5  out of  5 rating by Juana García
"(Translated by Google) Very good service Laura clarified all my doubts and I got my car insurance (Original) Muy buen servicio Laura me aclaro todas mis dudas y obtuve mi seguro de auto"

Vanessa Trillo

January 18, 2023

5  out of  5 rating by Vanessa Trillo
"(Translated by Google) I love it, the help they provide and very perfect (Original) Me encanta, la ayuda que brindan y muy perfecional"


January 17, 2023

5  out of  5 rating by Y S
"Amazing interaction with staff every time i need something, and reasonable prices since i have been with them 5+ years ago!"

Lore Sandoval

January 16, 2023

5  out of  5 rating by Lore Sandoval
"Crystal and the State Farm team are amazing! The service provided by Jose is always great he is a great asset to answer and explain any questions we had."

Marcelo Medina

January 12, 2023

5  out of  5 rating by Marcelo Medina
"Great Experience…..In and Out Rather Quickly……Great Service at A Great Price……."

Naralia Varela

January 12, 2023

2  out of  5 rating by Naralia Varela
"(Translated by Google) Excellent service when they answer. When I dial they reject the call several times. (Original) Excelente servicio cuando contestan. Cuando marco rechazan la llamada varias veces."

Louis Vega

January 11, 2023

5  out of  5 rating by Louis Vega
"Melissa was a great help. She is really great at what she does. She really knows the ins and out of the different policies."